Our Slogan


COOSEON® makes simple, positive changes in your wellness and beauty routine that will lead you toward living your happiest, healthiest life!

1 Year Warranty | COOSEON®

COOSEON® has a 1-year warranty for anything that may go wrong with your items, please refer to the below instructions on how to submit a warranty claim or contact us at support@cooseon.com for any warranty inquiries.

If you think your product is defective and you require a replacement, repair, or refund, simply follow these instructions:

  • Email:support@cooseon.com with a sentence about the defect + video/photo evidence attached, Order Number, and delivery address.
  • Once approved, send back your product as directed with all original contents it came with to the address we provide. A replacement, repair, or refund of your product will be processed once we have received the defective one
  • You have 12 months from the date of the original order to process a warranty application.

Note: Applications that do not meet these criteria will not be approved for a return.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. Consider using a trackable shipping service or purchasing insurance. We don’t guarantee that will receive your returned item, depending on where you live the time it may take for an exchanged product to reach vary.


3-Months Free Product Warranty Extension
Be the First to Hear about Our Latest Product News
Get Exclusive Deals Delivered to You Every Month
Enter the Chance to Become a Power User and Try Our Newest Products!


Our Service

Any questions?

We love to see our customers happy and satisfied with their purchases.
We listen and act, by absorbing the feedback from our users, we upgrade our products to meet your actual needs.

Our team has been waiting for your mission!
Call: +1(646)384-6929
Email: support@cooseon.com
Address: 685 Market Street San Francisco, CA 94105, United States

Collaborate with COOSEON®

PLEASE NOTE01: All inquiries will be replied within 24H.
PLEASE NOTE02: Please Look Into Your “SPAM”, If You DONOT Receive Our Reply


Our Story

We strive for quality, aesthetic. IPL Hair Removal & Skincare fridge just the start!
We're working on some amazing new launches that we can’t wait to share with you.